Datacorp-ix Technologies Limited - Our solutions are unique and versatile ranging from custom mobile appplications to networking and ICT training services.
We are recruiting to fill the position of:
Job Title: Call Centre Representative
Location: Abuja
Job Purpose
Attends to callers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Job Duties
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications;
Ability to speak more than 2 local languages, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, high level of stress tolerance, Problem Solving skills, Multitasking skills, computer skills.
Application Closing Date
25th November 2014.
Method of Appliaction
Interested and qualified candidates should send their CV's to: hr@datacorp-ix.com
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