Risk Advisor at Union Assurance Plc

Union Assurance Company PLC is a composite insurance company established in 1993. The company was recently acquired by Greenoaks Global Holdings Ltd (GGH.) a United Kingdom based firm who believes in creating dominant Insurance Companies across emerging Economies.

Tutors/Teachers at Charisma International Education Centre (CIEC)

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Lagos State University 2015/2016 POST UTME Screening Exercise

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Web Designers at Elephas Nigeria

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Human Resource Manager at Diamond Enterprise Network

The Enterprise African Network is a key instrument in the AU's strategy to boost growth and jobs. Bringing together close to 600 business support organisations from more than 50 countries, we help small companies seize the unparalleled business opportunities in the AU Single Market.

Account Officers at Stresert Services Limited

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Secretary at the African Development Bank (AfDB)

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HR Assistant/Receptionist at Manish Food Industries

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Front Desk Officer (Receptionist) at SaroAfrica International Limited

Saro, is the leading company in the Agribusiness Value Chain and Consumer Goods in Nigeria; and West and Central Africa with special interest in Inputs-Provision (crop protection, fertilizers, hybrid seeds, farm mechanization), Sourcing, Origination and Processing).

Account Officers at Ayoola Foods Limited

Ayoola Food is a fast growing food processing, Packaging, Marketing and Consulting company in Ipaja, Lagos state, looking for resourceful, vibrant, purpose driven professionals with high integrity and relevant experience to fill the position of:

Barclays Africa Graduate Programme 2016


Barclays is a major global financial services provider and in Africa we combine our global product knowledge with regional expertise and our extensive, well-established local presence. Our goal is to build not only a sustainable, trustworthy business, but a business that customers and clients consider as the first choice for solutions in Africa - their ‘Go-To’ bank.

Call Center Operation Manager at UNC Enterprises

UNC Enterprises is an organization that is into quality building materials, both construction and general goods and services.

We are seeking to recruit dynamic, vibrant, passionate and aggressive individual to fill this role:

Job Title: Call Center Operation Manager

Location: 
Lagos

Job Description

  • Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.
  • Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
  • Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.
  • Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
  • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
  • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
Skills and Qualifications
  • Customer Focus, Customer Service, Verbal Communication, Informing Others, Process Improvement, Problem Solving, People Skills, Teamwork, People Management, Managing Processes, Emphasizing Excellence.
  • Minimum of HND required, as shortlisted candidate will be trained.
Application Closing Date
7th July, 2015.

How to Apply

Interested and qualified candidates should send their CV's to: 
info@unc-enterprises.com - 

Customer Care Representative at UNC Enterprises

UNC Enterprises is an organization that is into quality building materials, both construction and general goods and services.

First Bank Nationwide Service Executive Recruitment 2015

First Bank is Nigeria's largest and most successful tier-1 financial institution, operating from over 650 branches across the country. Driven by a vision to be the clear leader and Nigeria's bank of first choice, First Bank has continued to reinvent itself with a view to sustaining its leadership position in the marketplace on all parameters.

Graphic Designers at Sumal Foods Limited

Sumal Foods Limited is a name entirely synonymous with quality and is highly committed to maintaining its moral beliefs.
The business is known for the high quality biscuits, chewing gum, and toffees it manufactures under the SUMAL FOODS group; as well as for a number of leading companies under their own names YALE FOODS and VITAL FOODS. Well known products include Digestive, Malted Milk, Robot gum, Drops, and etc.

Marketing Officer at Reputable Engineering Company

A reputable Engineering Company in Opebi, Ikeja Lagos State requires the services of a highly resourceful personnel to fill the position of:

Executive Assistant at SD Human Resources Limited

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Interns at Stylesbrough Limited

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Job Title: Intern

Server/Desktop Engineer at Growth in Value Alliance (GVA) Partners

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Computer Sales Support at High Insight Consult

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Job Title: Computer Sales Support

Office Administrators at HReade Limited

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Personal Assistants at Ahmed Zakari and Co. (Chartered Accountants) - 3 Positions

 
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Ahmed Zakari and Co. Graduate Trainee Programme 2015


Ahmed Zakari & Company (Chartered Accountants) - From its origins in 1993, Ahmed Zakari and Co. (Chartered Accountants) have expanded and developed into one of Nigeria's fastest growing indigenous professional services firm, providing auditing, taxation, business consulting practices, Islamic finance and other financial advisory services.

Nigerian Breweries Plc Graduate Management Development Scheme 2015

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Graduate Trainee Shift Managers (Brewing) at Nigerian Breweries Plc

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